Who would have thought one could look to Starbucks for a power tool to improve leadership? Yet it was Howard Schultz, CEO of Starbucks, who summed up the importance of empathy in the workplace in his book, “Onward: How Starbucks Fought for Its Life without Losing Its Soul”: “Don’t embrace the status quo. Find new … Continue reading Leadership: Empathy from Starbucks
Self-awareness
Adaptive Leaders: Self-awareness
"As a man thinks within himself, so he is." - King Solomon “We make a living by what we get, but we make a life by what we give.”- Winston Churchill Jim Kouzes and Barry Posner's great book, “The Leadership Challenge,” makes the case for leadership as a learnable skill set. Their point is that … Continue reading Adaptive Leaders: Self-awareness
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