Why utilize a face-to-face trainer?

Face-to-face training provides a level of interaction and exploration not possible in most other learning modalities.  At Level 5 Services, the training experience is interactive, multi-modal, and designed to draw out the questions from the learners in a way that drives home the critical understandings and skills.  Through the trainer’s knowledge of the content, practical experience in the field, and personal commitment to practice, the learners will come away with much more than facts; they will have new paradigms, insights, and most importantly, motivation to apply the learning to life and practice.  As you will see from the testimonials page, learners at Level 5 experiences are engaged in the learning, and come away equipped for higher performance.

Here are some of the topic areas that are covered by Level 5 Services, grouped by general topic area.

Mental Health and Suicide Prevention

Mental Health First Aid – This nationally-recognized course, found on the Registry of Evidence-based Practices at the Substance Abuse and Mental Health Services Administration, provides a basic but highly practical understanding of the most common and disruptive mental health difficulties common in the general population.  The course guides the learners into an understanding of the experience of people in a mental health crisis, as well as provides concrete strategies for helping that person to de-escalate and seek appropriate services. Designed for the average citizen with no mental health training, this “first aid” approach is presented in an 8-hour format.  It can be delivered with specific content for law enforcement and public safety, EMS responders, youth, or adults.

Warning Signs – This experience focuses on child and adolescent mental health identification for the classroom, including response and accommodation strategies.  Topics can be chosen by the purchaser, and include anxiety, depression, trauma-informed behaviors, Emotional and Behavioral Disturbance (EBD) behaviors, Serious Emotional Disturbance (SED), and more.  Many schools are asking for the trauma-informed behaviors, and all schools are seeking the accommodation strategies.  This course is scalable from two to six hours.

Psychological First Aid – How does one meet the needs of those who are in the immediate aftermath of a disaster, such as a car accident, house fire, earthquake, tornado, or community emergency?  This experience, often referred to simply as “PFA,” is a FEMA approved training for disaster responders.   It prepares those learners to effectively meet the needs of people who have recently emerged from a traumatic event.

Skills for Psychological Recovery – Learn the skills necessary to help prevent ongoing and potentially disabling traumatic stress reactions in those experiencing or responding to disasters

Question, Persuade, Refer (QPR) – Learn simple, life-saving questions to ask a person who might be suicidal, and how to help the person get services. Designed for all audiences, this two-hour course provides a framework for understanding the phenomenon of suicide, as well as simple questions to confirm a suicidal crisis.  The course also includes strategies for persuading a potentially suicidal person to seek help, along with strategies for a successful referral.

Suicide Prevention Student Events – Presentations range from 30 to 60 minutes, and are aimed at adolescent audiences in schools, churches, or other service organizations.  In addition to understanding depression , suicide, and suicide warning signs, strategies for helping a peer or friend seek assistance and make good choices are emphasized.

Difficult People – In the workplace or organization, people who are extremely difficult to work with, who seem to suck the life out of those around them, can be found with alarming regularity.  Confusion, guilt, upset, anger, and job changing are often the results in the people with whom they work.  In many of these instances, the people who seem to thrive on toxic relationships are experiencing disrupted personality traits that are inflexible and maladaptive.  Learners in this experience will be able to identify common toxic behaviors, understand the causal pathways that lead to these behaviors, and explore strategies for minimizing the impact on themselves and on the team.

Operational Security and Emergency Management

Note: None of these courses are combative courses.  The focus is on how to avoid being caught up in trouble before it reaches you by utilizing best practices in situational awareness, threat recognition, risk reduction, and proactive avoidance strategies.

Job 1: Operational Security in the Workplace – It is becoming increasingly important to increase the level of security utilized daily in the office, community, school, and home settings.  This learning experience provides strategies, tips, and skills for increasing operational security and situational awareness specific to healthcare, business, and other organizations.  The six-hour interactive learning experience covers the basics and practical application of skills in everyday settings.  This is accomplished using a variety of learning modalities, including video training, application, demonstrations of skills, and practice skills and drills.  This course is delivered with specific application to the sector attending – primary health/mental health, office settings, etc.

Job 1: Operational Security in the Community – While this course will touch somewhat on the workplace settings, the focus is on the awareness and security skills and practices needed at home and in the community.  Situational awareness, intelligence gathering in the moment, proactive responses to situation at home, while driving, in public venues, and in the transitions of daily life are all covered.  Like the course for organizations and workplaces, this learning experience relies on video training,  application, demonstrations of skills, and practice skills and drills for individuals, couples and families.

Stress Reduction, Resilience and Well-being

Blue Zones Living – How is it that in some places, people live significantly longer and with less disability than the rest.  Learn how they (and you) can live a longer, healthier life and discover effective health promotion strategies for everyday living.  Research-based and practical, this experience is based on a balanced and inclusive approach to health in all areas of daily living.

Why Am I So Stressed Out? – For many people, life seems to be increasingly stressful.  The toll in terms of emotional and physical impacts can be debilitating over time. Learners in this experience will be able to identify factors that increase feelings of stress and anxiety, including environmental, emotional, and physical triggers and predisposing factors.  They will also be able to identify strategies and practices to reduce internal and external stressors, manage emotional factors, and skills live a more stress-free life.  Also available is stress management for first responders.

Building Personal Resilience – Explore strategies for increasing personal resilience, including physical, emotional, cognitive, and spiritual resilience for a lifetime. This experience will give you specific strategies and tips to build your resilience by means of daily practices and routines.  This can be combined with the “Why Am I So Stressed Out” experience, above.

These courses can be tailored to the needs of the learners.